Frequently Asked Questions
Find answers to common questions about anonym.plus offline PII anonymization software.
No. All processing happens 100% offline on your machine. Your data never leaves your device, ensuring complete privacy and compliance with data protection regulations like GDPR and HIPAA.
anonym.plus supports text files, PDFs, Word documents (DOCX), Excel spreadsheets (XLSX), PowerPoint (PPTX), and images (JPG, PNG) depending on your plan. The Free and Basic plans support text files only, while Pro and Expert plans support all formats.
Yes, you can upgrade to a higher tier at any time. Contact our support team, and we'll apply a pro-rated credit from your original purchase toward the higher-tier license.
We accept all major credit cards via Stripe, and PayPal. All prices are in EUR and payments are processed securely. We also offer invoicing for enterprise customers.
Each plan allows a certain number of simultaneous machine activations (1, 3, or 5 depending on your plan). You can manage your active machines from the account dashboard and deactivate machines to free up slots if you change hardware.
We offer a 30-day money-back guarantee on all paid licenses. If you're not satisfied, contact support for a full refund within 30 days of purchase.
Yes, completely. You pay once and own the license permanently. No recurring fees, no SaaS lock-in. Future updates within the same major version are always free.
Yes. Because all processing is offline, no data leaves your machine, simplifying GDPR Art. 28 processor agreements. The irreversible anonymization methods satisfy Art. 17 right to erasure.
Yes. anonym.plus runs natively on Windows 10/11, macOS 12+, and Linux (Ubuntu, Debian, Fedora). A single license covers all platforms—you can activate the same license on different operating systems, up to the machine limit of your plan.
Yes. Because the app processes data entirely locally, it meets the Safe Harbor and Expert Determination de-identification standards under 45 CFR §164.514. The Pro or Expert plan is recommended for healthcare use cases. Note: anonym.plus is a standalone desktop tool, not a cloud service, so no Business Associate Agreement (BAA) is required.