Chargeback document redaction is the removal of personal payment data from a dispute packet under PCI DSS v4.0. The standard limits how stored card numbers are kept. anonym.plus marks each value on your device, so the evidence stays usable while customer data is shielded and the ICO's minimisation principle is respected.
When this applies
A dispute bundle gathers slips, emails, and a customer's card details. You trim those identifiers under the standard before it goes to the bank.
How anonym.plus handles it
- Open the bundle in anonym.plus on your device.
- Local OCR reads scanned slips and printed emails.
- The tool flags card digits, names, and contacts.
- Keep the order ID and proof-of-delivery you cite.
- Swap or black out the confirmed items.
- Save the clean files locally.
What you need to provide
- The packet (PDF, image, DOCX).
- An operator (Replace keeps the evidence readable).
- Optional batch for a multi-page bundle.
PII & financial identifiers detected
| Category | anonym.plus entity type | Example |
|---|---|---|
| Account | CREDIT_CARD | ending 1111 → [CARD] |
| Names | PERSON | buyer Hughes → [BUYER] |
| Contact | EMAIL_ADDRESS | hughes@example.co.uk → [EMAIL] |
| Location | LOCATION | delivery address → [ADDRESS] |
| Amount | MONEY | £219.00 → [AMOUNT] |
| Dates | DATE_TIME | order date → [DATE] |
Compliance achieved
- Limits stored card data per PCI DSS v4.0.
- Keeps the order ID and delivery proof the bank needs.
- Offline handling keeps the evidence off any server.
Anonymise chargeback packets offline — see plans & start free →
Limitations & cautions
A bundle often mixes scans and native files, so OCR may miss a digit on a weak image. Review the flags before you submit. The tool does not judge the merits of a dispute.
Frequently asked questions
Will the order ID survive the pass?
Yes. Allow-list the order ID and delivery proof so they stay while card and customer fields are removed.
Can it process the whole bundle at once?
Yes. Batch mode handles up to 20 files per run, with OCR for any scanned slips.
Is the evidence sent to a server?
No. The app is fully offline, so the dispute data stays on your device.