Suitability Assessment Redaction with anonym.plus

Clear personal data from a suitability file while the risk profile stays.

In simple terms, PII redaction is the on-device process of finding and masking personally identifiable information in a document before it is shared.

Suitability redaction is the removal of personal data from the file that evidences an advice decision. FCA COBS 9A sets the suitability obligation for MiFID business and COBS 9 for the rest, requiring the firm to obtain the information it needs on knowledge and experience, financial situation and investment objectives. That file often records health, care needs or vulnerability — special category data under UK GDPR Art. 9(1), processed under a DPA 2018 Sch. 1 Pt 2 condition — and the FCA's FG21/1 guidance on vulnerable customers (February 2021) expects it to be captured. anonym.plus marks each identifier on your device, so the profile stays useful while the person goes.

When this applies

A suitability file records goals, income, capacity for loss and, often, an illness or a caring responsibility that shapes the recommendation. A file reviewer, a past-business review or a training set needs the reasoning, not the client. You trim the identity before it circulates; the retained file stays whole because COBS 9.5 sets how long you must keep it.

How anonym.plus handles it

  1. Open the file in anonym.plus on your device.
  2. Local OCR reads the scanned fact-find and questionnaire pages.
  3. The tool flags name, NI number, income figures and health references.
  4. Keep the risk band, capacity-for-loss score and objective codes.
  5. Swap or black out the marked items.
  6. Save the clean copy locally.

What you need to provide

PII & financial identifiers detected

Categoryanonym.plus entity typeExample
NamesPERSONSophie Marchetti → [CLIENT]
MoneyMONEYincome £95,000 → [INCOME]
IdentifiersUK_NINOQQ 96 90 00 A → [NINO]
FinancialUK_BANK_NUMBER20-00-00 12345678 → [ACCOUNT]
DatesDATE_TIMEborn 1969 → [DOB]
ContactEMAIL_ADDRESSs.marchetti@example.co.uk → [EMAIL]

Compliance achieved

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Limitations & cautions

A goal, an income band and an age together can single out one client even with the name gone. Free-text adviser notes carry the richest indirect clues, and the tool cannot judge whether a recommendation was suitable. Read the narrative sections before you circulate the file.

Frequently asked questions

What do the COBS suitability rules require?

COBS 9A for MiFID business, and COBS 9 otherwise, require a firm to obtain the information it needs about the client's knowledge and experience, financial situation and objectives, and to have a reasonable basis for its recommendation. Redaction removes the client's identity while leaving that assessment readable.

How long must I keep the suitability record?

COBS 9.5 sets the tiers: indefinitely for a pension transfer, conversion or opt-out; five years for a life policy or pension contract; three years for anything else. Redacting a copy does not shorten any of those periods.

Are non-English files handled?

Yes. The engine reads 48 languages, so a fact-find completed in French or Italian is flagged in the same pass as an English one.