Claims redaction is the removal of personal data from a claimant's loss file. UK GDPR and the DPA 2018 govern how that data is shared, while FCA ICOBS sets fair claims-handling standards. anonym.plus marks each item on your device, so the incident facts stay useful while the identifiers go.
When this applies
A claim record holds the claimant's bank details, contacts, and incident notes. You trim those fields before the paperwork moves to a loss adjuster or solicitor.
How anonym.plus handles it
- Open the file in anonym.plus on your device.
- Local OCR reads scanned receipts and forms.
- The tool flags names, accounts, and contacts.
- Keep claim references and loss codes intact.
- Swap or black out the confirmed entries.
- Save the clean copy locally.
What you need to provide
- The loss file (PDF, DOCX, or scan).
- An operator (Replace keeps the notes readable).
- Optional allow-list for claim and policy numbers.
PII & financial identifiers detected
| Category | anonym.plus entity type | Example |
|---|---|---|
| Names | PERSON | claimant Reyes → [CLAIMANT] |
| Financial | UK_BANK_NUMBER | settlement acct 7782 → [ACCOUNT] |
| Identifiers | UK_NINO | JT 60 22 44 C → [NINO] |
| Contact | PHONE_NUMBER | +44 117 496 0782 → [PHONE] |
| Dates | DATE_TIME | DOB 1990 → [DOB] |
| Location | LOCATION | loss address, Cardiff → [ADDRESS] |
Compliance achieved
- Supports lawful sharing of claimant data under UK GDPR & DPA 2018.
- Keeps claim references and loss codes whole for the adjuster.
- Aligns handling with the fairness expected by FCA ICOBS.
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Limitations & cautions
A loss narrative can name a unique fact that points to the claimant. The tool flags named items. Read the notes for indirect clues before you share the file.
Frequently asked questions
Whose data should I redact in a claims record?
The claimant's personal data is the usual target under UK GDPR: accounts, contacts, and identifiers. anonym.plus flags each for review.
Will my claim references survive the pass?
Yes. Use the allow-list to protect claim and policy numbers. Only personal data is marked for removal.
Is the file uploaded for processing?
No. The desktop app works locally, so the dossier stays on your machine.