Quote redaction is the removal of personal data from a pricing quotation. FCA ICOBS 5 requires a firm to identify the customer's demands and needs before a contract is proposed, and PROD 4 puts product governance and fair value on the manufacturer and the distributor. UK GDPR Art. 5(1)(e) limits how long an unconverted quote may be kept in identifiable form. anonym.plus marks each item on your device.
When this applies
A pricing quotation holds the prospect's contacts and rating inputs. A pricing review needs the rating factors; it does not need the person. You trim the personal fields before the record moves to a partner, an insurer, or a fair-value file.
How anonym.plus handles it
- Open the quotation in anonym.plus on your device.
- Local OCR reads any scanned rating sheet.
- The tool flags names, contacts, and accounts.
- Keep the rating factors and premium intact.
- Swap or black out the confirmed entries.
- Save the clean copy locally.
What you need to provide
- The quotation (PDF, DOCX, or scan).
- An operator (Replace keeps the figures readable).
- Optional allow-list for premium and rating codes.
PII & financial identifiers detected
| Category | anonym.plus entity type | Example |
|---|---|---|
| Names | PERSON | prospect Cole → [PROSPECT] |
| Contact | EMAIL_ADDRESS | cole@example.co.uk → [EMAIL] |
| Contact | PHONE_NUMBER | +44 151 496 0221 → [PHONE] |
| Financial | MONEY | premium £1,420 → [AMOUNT] |
| Dates | DATE_TIME | DOB 1991 → [DOB] |
| Location | LOCATION | rating postcode → [ADDRESS] |
Compliance achieved
- Keeps the demands-and-needs record required by FCA ICOBS 5 readable while the prospect's identity goes.
- Leaves rating factors, premium, and commission intact for the fair-value work FCA PROD 4 expects of manufacturers and distributors.
- Supports storage limitation under UK GDPR Art. 5(1)(e) — an unconverted quote rarely needs a named prospect for long.
- The FCA's general insurance pricing rules (PS21/5, in force 1 January 2022) are tested on price data, not on names.
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Limitations & cautions
A rating postcode can hint at the prospect even after the name goes. The tool flags named items; decide whether the location must be coarsened too, especially on a small book.
Frequently asked questions
Can I keep the premium figure?
Yes, and you usually should. Allow-list the premium, the commission, and the rating codes: those are the fields PROD 4 fair-value work and the FCA's pricing rules are tested on.
How long may I keep an unconverted quote?
UK GDPR Art. 5(1)(e) says no longer than necessary for the purpose. Firms often keep the pricing data and drop the named prospect, which is exactly what a redaction pass produces.
Does ICOBS apply before a policy is sold?
Yes. ICOBS 5 requires the firm to identify the customer's demands and needs before the contract is proposed, so the quote stage is already in scope.