Client correspondence redaction is the removal of personal data from saved letters and emails in line with FCA SYSC and UK GDPR. The systems-and-controls rules ask a firm to guard confidential records. anonym.plus marks each identifier on your device, so the message stays while the data goes.
When this applies
Saved letters and emails name the writer, the accounts, and balances in passing. You trim those under SYSC before a compliance review.
How anonym.plus handles it
- Open the message thread in anonym.plus on your device.
- Local OCR reads scanned paper letters.
- The tool flags names, numbers, and contacts.
- Keep the body text and dates intact.
- Swap or black out the marked items.
- Save the clean copy locally.
What you need to provide
- The letters or emails (PDF, DOCX, TXT, scan).
- An operator (Replace keeps the prose readable).
- Optional batch for a whole thread.
PII & financial identifiers detected
| Category | anonym.plus entity type | Example |
|---|---|---|
| Names | PERSON | writer H. Cole → [WRITER] |
| Contact | EMAIL_ADDRESS | h.cole@example.co.uk → [EMAIL] |
| Financial | UK_BANK_NUMBER | acct 5521 → [ACCOUNT] |
| Identifiers | UK_NINO | QQ 33 07 71 C → [NINO] |
| Money | MONEY | transfer £40,000 → [AMOUNT] |
| Phone | PHONE_NUMBER | +44 20 7946 0920 → [PHONE] |
Compliance achieved
- Supports the record-keeping duty under FCA SYSC.
- Aligns with data-minimisation under UK GDPR.
- Keeps the message body and dates for context.
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Limitations & cautions
Free-text letters carry the most indirect clues, like a referenced event. The tool flags named items, not every clue. Read each message before you release it.
Frequently asked questions
Does SYSC cover saved emails?
Yes, where they hold confidential client data. The tool flags the identifiers so you can meet your systems-and-controls duty before review.
Can I clean a whole thread at once?
Yes. Batch mode handles up to 20 files per local run, with OCR for scanned letters.
Is the thread uploaded?
No. The app works offline, so correspondence stays on your machine.